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Connecting the dots.

Essays about how we communicate and why it matters.

Another Polar Vortex? Time to reread The Tempest.


Posted on Monday, February 24, 2014 by Shelley Cowan

It’s been quite a year: Record cold, snow and ice throughout the eastern U.S. California faces catastrophic drought; southern England was battered by wind and rain; volcanoes devastated Indonesia. And high above the earth, clear air turbulence played havoc with jet planes.  ..

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Ambivalent Blogger


Posted on Wednesday, July 24, 2013 by Shelley Cowan

Some years ago I heard the author Russell Banks speak at Cincinnati's Mercantile Library. He said something to the effect that 19th century Americans who could read and write deeply valued their ability to do so. They believed they had something to say – that others wanted to hear – and they believed in their ability to say it.   ..

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Speed to Market


Posted on Sunday, November 11, 2012 by Shelley Cowan

Speed to Market requires an idea that’s been vetted and an organization that is set up to deliver. The best companies employ a full regimen of tools and processes to make it happen – best practices for generating ideas, assessing competition, estimating sales, testing messages and managing the work, just to name a few. ..

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Gen Y? Explain Why.


Posted on Wednesday, May 09, 2012 by Shelley Cowan

Gen Yers only read the subject line of an email. That is, if they read an email at all. ..

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A guy walks into a bar


Posted on Sunday, April 15, 2012 by Shelley Cowan

When we sat down, two men at the bar were talking about Thomas Jefferson, John Adams and the Three-Fifths Compromise that made it possible for the U.S. Constitution to become ratified. I know this because I was right next to them and they were very loud. ..

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Mindful Communication


Posted on Thursday, April 12, 2012 by Shelley Cowan

How often do you reread an email before sending, or ask yourself if the message is important and clearly written? ..

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Information Overload


Posted on Thursday, March 01, 2012 by Shelley Cowan

I am still unwinding my brain from the Information Overload Research Group (IORG) ‘un-conference’ in San Francisco last week.  ..

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